Sendingarstefna
Kurdo Kebab Delivery Policy
1. Delivery Hours: We offer delivery services during our operating hours. Delivery times may vary based on the order volume and location. Please refer to our website or contact us for specific delivery hours.
2. Delivery Areas: We deliver to designated areas within Akureyri only. To check if your location is within our delivery radius, please enter your address on our website or contact our customer support.
3. Minimum Order Amount:
Pick ups: No minimum amount
Deliveries: There is a minimum order requirement of 2.950 ISK for all delivery orders.
4. Delivery Charges: A flat delivery fee of 999 ISK will be applied to all delivery orders. This fee helps cover the cost of packaging, transportation, and ensuring the quality of your food during transit.
5. Order Placement: You can place your pickup/delivery order through our website or by calling us 7 83 83 83. Also note that online ordering is available during our operating hours.
6. Payment: We accept online payments through various secure methods, including credit/debit cards and digital wallets.
7. Delivery Time Estimate: While we strive to deliver your order in a timely manner, please note that delivery times may vary based on factors such as order volume, traffic conditions, and weather. An estimated delivery time will be provided during the order process, but this is subject to change.
8. Order Tracking: For online orders, you can track the status of your delivery on our website. You will receive notifications regarding the preparation, dispatch, and estimated arrival time of your order.
9. Quality Assurance: We take utmost care to ensure that your food is prepared and packaged with the highest standards of quality and hygiene. Our delivery team is trained to handle your order carefully to maintain its freshness and taste.
10. Changes and Cancellations: If you need to make changes or cancel your delivery order, please do so as early as possible by contacting our customer support. Changes or cancellations may not be possible once the order is in the preparation or delivery process.
11. Contact Information: If you have any questions, concerns, or feedback about your delivery order, please feel free to reach out to our customer support at Kurdokebab@gmail.com or Customer Support.
12. Exceptional Circumstances: In cases of extreme weather conditions, natural disasters, or other situations beyond our control, delivery services may be temporarily unavailable or delayed. We appreciate your understanding during such instances.
13. Feedback: We value your feedback! Let us know about your delivery experience and the quality of your food. Your input helps us improve our services.
By placing a delivery order with us, you agree to abide by the terms and conditions outlined in this delivery policy.
Policy last updated on 27. september. 2023 {19:45} UTC.